I can't log into my ebay account. It says my login name or password are incorrect. When I say I can't remember my password (I can) so that it will email me a chance to reset it, it says my email address is not registered with ebay! I have to leave for an appt so I can't do anything about it right now. Freaked out though. I just printed postage and was logged in and then this happened moments later. I hope it is resolved by the time I get back from my appt.
Some related news articles
http://www.bbc.com/news/technology-29054972
http://www.foxnews.com/tech/2014/09/03/ebay-blames-outage-on-server-maintenance/
http://www.inquisitr.com/1450527/ebay-down-did-hackers-crash-ebays-19th-birthday-party/
It affected both ebay and paypal. Both are working for me now. How did everyone else fair?
Other people are reporting the same problem. I checked the forums and found this:
ReplyDelete"Due to a technical issue, some eBay customers may notice a problem or have trouble accessing My eBay. We're working to resolve this issue and apologize for any inconvenience. Please try accessing My eBay at a later time. Thank you."
More info here:
ReplyDeletehttp://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2014/9/1409762459.html
Thank you Lorraine. I just got home and still cannot log in. I hope they get it fixed fast. What if I have sales that I don't know about? I can't send them out on time if I don't know about them nor can I list. Ugh.
DeleteJust read the eccomerce bytes site. Yep that describes exactly what is happening to me. Is anyone else reading here affected? I'm even afraid to try logging in too many times in a row because I'm afraid of being locked out because of that. Sounds like I just have to wait. That they are working on it.
DeleteNice! Not only can I not log in to my account. My store no longer exists. When I click on my store link it says this store does not exist. I guess I don't have to worry about missing any sales today. This bites. .
DeleteFrom reading the link Lorraine provided (thanks Lorraine!) it sounds like this is affecting lots of sellers. Please let it be fixed soon. What if I have to redo all 850 listings? I hope I'm overreacting.
DeleteHasn't affected me but goodness you shouldn't have to do listings over I would think....hoping you are back up soon!
Delete9:30 and everything is back up. I hope everyone else is up too.
DeleteI wasn't able to print labels all day or even get into the label page to get the address's for my packages, I just kept getting error messages. Sat on the phone on hold for an hour, and cs wasn't able to help me, they said they were having issues with several accounts. I had 10+ packages to ship so it's been a stressful day, I didn't want to rack up tons of dings I'm sure ebay wouldn't have removed for shipping late even when it was their server. 20 minutes before my post office closed I was able to get in and print the labels, the post office lady's weren't very happy about me showing up 10 minutes to closing, though ;)
ReplyDeleteGlad you were able to get them out on time but how stressful. Here's to a better day today!
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