Wednesday, October 8, 2014

Extended Holiday Returns



This week I signed up for Extended Holiday Returns on Ebay. This means for anything bought after November 1st and before December 31st a buyer can return the item through January 31st. 

There is a lot of grumbling around the net about the new policy. In order to retain Top Rated Seller Plus you must opt in. I decided to opt in because I want to keep my discounts as a Top Rated Seller and I don't normally get a lot of returns anyway. I'm hoping the policy won't be abused. I don't really see why it would be abused any more than a 30 day return policy. 

The other thing that cemented my decision is that Amazon has the same return policy. This isn't just some crazy ebay idea. Amazon's Holiday Return Policy States


So yeah. There was a link to opt in immediately in a message I recently received from ebay so I went ahead and did it right away. It won't show up in my listings until November 1st but I'm hoping that ebay will give a boost in Best Match to people who opt in (you can always hope). Another reason I decided to do it. 

What are your thoughts on Extended Holiday Returns? Have you are are you planning to opt in?

6 comments:

  1. I would if i were top rated but I think it's profitable to keep the discounts :)

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    1. I've never actually sat down and figured out how much I save from the TRS discount. I should do that some day.

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  2. I opted in from the email they sent, too. I figure that this year is an experiment. If I end up seeing a huge spike in returns after the holidays (I only received 2 returns last year) then I won't opt in next year. But, like you, I'm not expecting any big issues. I did just figure out that the listings I did after I opted in were not automatically added. I had to go in and bulk edit those to also be included in the extended returns.

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    1. Thanks for the heads up on the listings added after you opted in. I didn't even think to check them.

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  3. I haven't opted in yet, but I will before the time comes. I rarely have returns, and don't anticipate many problems. I think that the sellers will be much more aware of the return policy than the buyers.

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    1. I agree with you Kari. I don't think buyers are going to be noticing it so much.

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